We understand that plans can change, and we aim to provide a fair and transparent cancellation policy to our trekkers. Please read the policy carefully before booking your trek with BrahmatalTrek.com through Brahmatal Trek.
Cancellation Timeline & Refund Eligibility
Time Before Trek Start Refund Amount
30+ days 90% of Booking Amount refunded (10% processing fee)
15–29 days 70% of Booking Amount refunded
8–14 days 50% of Booking Amount refunded
0–7 days No refund possible
No-show or last-minute cancel No refund
Rescheduling & Trek Transfer Policy
- You may reschedule your trek date or transfer to another trek (of same value) up to 7 days before the start date.
- A rescheduling/transfer fee of ₹500 per person is applicable.
- No transfer is allowed within 7 days of departure.
In Case of Trek Cancellation by Us
If we BrahmatalTrek.com cancels the trek due to weather conditions, natural disasters, political unrest, or other unforeseen circumstances:
You will get the option to:
- Reschedule the trek to another date
- Choose a different trek of similar value
- Or receive 100% refund of the trek fee
Note: We are not liable for travel expenses (bus/train/flight tickets) booked separately by the trekker.
Refund Process
- Refunds are initiated within 5–7 business days after cancellation confirmation.
- Payment will be credited to the original payment method (UPI, card, bank transfer, etc.)
Important Notes
- Booking is confirmed by paying Booking Amount only.
- No refund for leaving the trek midway due to personal reasons, lack of fitness and any other reasons.
- Refunds will be made only for cancellations sent via email or WhatsApp to our official contact.
Need to Cancel or Reschedule?
Contact us on:
WhatsApp: +91-8630301252
Email: info@brahmataltrek.com